How to report Abuse or Infringement?
In case of any abuse of the platform or infringement, you can reach
out to the Help and Support section of the App and call us or write to
us.
What constitutes Abuse:
Abuse of the platform may constitute, either one or many of the below
scenarios:
-
Usage of the platform to conduct illegal trade activity against
the law of the land.
-
Usage of the platform to discriminate against any race, gender,
caste, creed, or religion.
- Usage of the platform to spread rumors or hate.
- Usage of the platform to indulge in unfair trade practices.
-
Usage of the platform to intentionally cause financial,
reputational, emotional, or any other kind of damage to an
individual or organization.
- Usage of the platform for wilful ordering and returns.
What constitutes an infringement:
At RapidBox, we respect the intellectual property rights of
individuals and organizations. In case any of our listed products
infringe on the IP rights of any organization, you are requested to
report such incidences to us through the help and support section of
the App. Any listing that has been intentionally created by a
registered and authorized selling partner that is in violation of a
registered IP would be taken down upon receipt of such notification
along with supporting proof of IP.
What information is needed while reporting abuse or infringement?
To initiate a primary action that involves the temporary deactivation
of such listings, we will need basic information including the link or
image of such listing and a statement from you as to why you believe
in good faith that it is an abuse or infringement.
In case of infringement reporting, Within 2 days of temporary
suspension, we will need documented proof of such infringement.