Terms and Conditions

  1. User Account, Password, and Security:
  2. If You use the Rapidbox, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Rapidbox. You agree to

  3. Services Offered:
  4. Rapidbox provides a number of Internet-based services through the Rapidbox. One such Service enables Users to purchase original merchandise such as footwear, clothing, and accessories at factory price. The Products can be purchased through the Rapidbox through various methods of payments offered. The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, exchange policy, return policy, etc. (which are found on the FAQ tab at bottom panel of www.Rapidboxapp.com and all of which are incorporated here by reference). In addition, these Terms of Use may be further supplemented by Product specific conditions, which may be displayed with that Product or product page. You as user are requested to go through such product specifications at the time of purchase to avoid post purchase discrepancies. While trying our best to ensure correctness of information, Rapidbox does not warrant that Product description or other content on the platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

  5. User Conduct and Rules on the Platform:
  6. You agree, undertake and confirm that Your use of the Platform shall be strictly governed by the following binding principles:

  7. Contents Posted on the platform:
  8. All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music and artwork (collectively, "Content"), is a third party user generated content and the platform has no control over such third party user generated content as we are a marketplace intermediary for the purposes of this Terms of Use. Such Content will become Our property and You grant Us the worldwide, perpetual and transferable rights in such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content you provide.

    You may use information on the products and services purposely made available on the Platform for downloading, provided that You

    1. do not remove any proprietary notice language in all copies of such documents,
    2. use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media,
    3. make no modifications to any such information, and
    4. do not make any additional representations or warranties relating to such documents.
  9. Privacy:
  10. We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information including any sensitive financial information collected as defined under the Information Technology Act, 2000 and Rules there under. We may share personal information with our other corporate entities and affiliates.

    We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

    We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. We have developed this Privacy Policy to protect Your personal/financial information and keep it confidential. By visiting Our Platform, you are accepting and consenting to the practices described in this Privacy Policies. The following Privacy

    Policy and Cookie Policy outlines the information we may process and how we may use that information to better serve you while using our Platform.

  11. Disclaimer of Warranties and Liability:
  12. All the materials and products (including but not limited to software) and services, included on or otherwise made available to You through the platform are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, We do not warrant that: the App will be constantly available, or available at all; or The information on the platform is complete, true, accurate or non-misleading.

    All the Products sold on platform are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You. You will be required to enter a valid phone number while placing an order on the platform. By registering Your phone number with us, You consent to be contacted by Us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.

  13. Indemnity:
  14. You shall indemnify and hold harmless the Platform, its owner, licensee, affiliates, Partners, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.

  15. Trademark, Copyright and Restriction:
  16. All material on RapidBox, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on the platform is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other Platform or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of Our various Service. However, We reserve the right to use/reproduce any content uploaded by You and You agree to grant royalty free, irrevocably, unconditionally, perpetually and worldwide right to Us to use the content for reasonable business purpose.

  17. Limitation of Liability:
  18. In no event shall the platform be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:

  19. Termination:
  20. Jurisdictional Issues/Sale in India Only:
  21. Unless otherwise specified, the material on the Platform is presented solely for the purpose of sale in India. We make no representation that materials in the Platform are appropriate or available for use in other locations/Countries other than India. Those who choose to access the App from other locations/Countries other than India do so on their own initiative and we are not responsible for supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

  22. Governing Law:
  23. These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of courts, tribunals, fora, applicable authorities at Bangalore. The place of jurisdiction shall be exclusively in Bangalore.

Contact Us

Please contact us for any questions or comments by writing an email to us at support@rapidbox.in

Grievance officer

In accordance with Information Technology Act 2000 and rules made there under and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:

Mr. Prem Kumar N
Designation: Manager
Trusource Technology Private Limited
406, Godown-11, Punyabhoomi road, Near Raghavendra Circle, Kalkere, Bengaluru (Bangalore) Urban,Karnataka, 560043

Contact us

Email: grievance.officer@rapidbox.in
Phone: 9606191281
Time: Mon - Sat (9:00 - 18:00)

Customer Support: You can reach our customer support team to address any of your through the email: support@rapidbox.in

Nodal officer

Name: Arun Paliwal
Address: No. 100-A and 99, Bhyraveshwar Industrial Estate, Peenya 2nd Stage, Hegganahalli, BENGALURU, Bengaluru (Bangalore) Rural, Karnataka, 560091
Email: nodalofficer@rapidbox.in
Time: Mon - Sat (9:00 - 18:00)